Terms & Conditions

INTRODUCTION

Welcome to aztoys.pk; an online toy shop in Pakistan. These ‘Terms and Conditions’ apply to this site This website reserves the right to alter, add or remove portions of these Terms and Conditions. No notice will be provided and the changes will be effective immediately after being posted. Therefore, please check this page regularly for updates, as continued use of this website will be considered as acceptance of the modified ‘Terms and Conditions’.

Order:

You can submit an order for products by completing the details required on the order summary page and clicking the place order button. You can also place order via phone call or a message.

Note:

The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us.

Acceptance of order:

We will notify you of our acceptance of your offer to purchase by email shortly after we receive it and at that point a binding agreement between us will be in place on these terms and conditions. If we do not accept your order for any reason or the price of the product has increased between the time of the order and our acceptance of it (or if a supplementary delivery charge applies), we will email/call you to advise you of the change.

Delivery:

We make every effort to deliver all products within the delivery area within 3 working days of acceptance of your order. In case of any mishap or accident, the delivery time can be extended and we would inform you over phone call or via email.

Payment:

For standard delivery, we charge all payments on cash upon delivery of goods. There are no hidden charges apply.

Warranties:

Warranty claims differ based on the respective product and aztoys.pk does not offer any warranty claims directly. As far as the products are concerned, not all products come with a warranty; if the products are available with a warranty then it will be clearly mentioned in the product description.

RETURNS & EXCHANGES POLICY

  • We will gladly accept any return which was received by customer in damage or faulty condition. This product needs to be received back at aztoys.pk office in unwashed, unused with original tags & undamaged packaging for Refund/Exchange.
  • Any complaint must be raised within 24 hours of delivery for an exchange with a short video and pictures at support@aztoys.pk
  • Refund & Exchange on not liking the product will NOT be entertained. However you can share the issues at support@aztoys.pk for your case to be reviewed.
  • Refund/Exchange will be made within 7 days. (If the product received is not identical to the product ordered on the website.
  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. Delivery Charges will not be refunded in any case.
  • Colors may vary upon delivery of your merchandise. (Unless you have paid extra for the desired color) colors are not covered under any Exchange or Refund Policy.
  • Do not put tape or stickers on the manufacturer’s box.
  • If a product is returned to us in an inadequate condition, we reserve the right to send it back to you
  • Refund requests will be processed within 7 working days after receiving & inspecting the packaging of returned products.
  • All Returns should be sent to Kotla Cycle Store, Purana Kotla Chowke, Kharian, Gujrat
  • 11. For further queries about exchanges and returns, please contact at support@aztoys.pk

FAST & SECURE HOME DELIVERY

WE PROVIDE FAST & SECURE HOME DELIVERY

MONEY BACK GUARANTEE

WE HAVE 7 DAYS RETURN POLICY IN PLACE.

QUICK DELIVERY

DELIVERY UNDER 3-4 WORKING DAYS.

COPYRIGHT © 2020 AZTOYS. ALL RIGHTS RESERVED.